Important Information
Hotel Asheville North Carolina Policies
To help make your stay at The Residences at Biltmore - Asheville in Asheville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Free public parking is possible on site (reservation is not needed).
- Pets
Pets are allowed on request. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Swimming pool #1: Closed from Mon, Oct 23, 2023 until Wed, May 01, 2024 Please note the 4% processing fee is subject to tax and is excluded from the room rate. Please note that this property does not accept cash payments. Contact the property for details. Please note a per stay pet fee applies. Please contact the property for details. Please note pets over 40lbs (18.1kg) are not permitted.